Reviews

Overall Total Score
3.8 out of 5
Very good | 1081 reviews

What Spiritofthegreenman doesn't like about Costa Coffee:
No reflection on the over-worked one lad working behind the counter, we had to stand for ages, getting more and more stressed, for our order was prepared whilst he served other people. Not good enough when you consider the amount they charge you! View all feedback. What Jamie King likes about Costa Coffee:
Love this place. Friendly staff, consistent good coffee. Usually a flat white though known to have the occasional cortado. Love the 'regulars ' that visit as well as new friends. Saw some comments about quality and smoke coming through doors. I always sit towards the front to be nosey and people watch. Have never experienced this in 2 years. Only issue is door stays ajar about an inch if pushed or pulled opened, so c... View all feedback.

Reviews from various websites

Gastroranking-it
3.6 ★ from 50 reviews
maz
03.09.2024 - 08:00

Always have to wait ages to get served. On this occasion, only I was waiting, but the person serving just ignored me. Finally, she served me but made me feel li...

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Gary
03.09.2024 - 08:00

What a sad state of affairs when you meet friends and stay for 2 coffees each and find your 17mins past your parking time and end up with a £100 parking fine ju...

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Paul
03.09.2024 - 08:00

Very busy, staff where under pressure but coping well

Karen
03.09.2024 - 08:00

It's a standard Costa coffee shop. Everything you expect from one of those.

Rebekah
03.09.2024 - 08:00

Free WiFi, warmth and coffee what more is there to life

Costa Coffee receives mixed reviews regarding customer service, speed, and cleanliness. Some customers experienced long wait times and impolite staff, while others praise the friendly, efficient service and good quality drinks. Despite some negative experiences, many visitors enjoy the cozy atmosphere and recommend the spot for grabbing a coffee or snack. Overall, Costa Coffee is a popular destination for those seeking a warm, welcoming environment to enjoy a hot beverage.

Tripadvisor
3.1 ★ from 98 reviews
Jamie
03.10.2023 - 17:00

Love this place. Friendly staff, consistent good coffee. Usually a flat white though known to have the occasional cortado. Love the 'regulars ' that visit as we...

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Fred
03.10.2023 - 17:00

Popped in for a coffee as my usual indepenant coffee shop was not open, I ordered an Americano, wish I hadn't bothered, it was not very good. The atmosphere is...

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Joanne
03.10.2023 - 17:00

Went to buy some muffin and a cold drink in costa and one lady served me. The customer service is very bad and not very professional. Lady was miserable and jus...

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Carmen
03.10.2023 - 17:00

Thought we would treat ourselves today and try one of the festive treats so we went for the purple one latte which is £3.99 by the way but we thought oh well it...

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Spiritofthegreenman
03.10.2023 - 17:00

No reflection on the over-worked one lad working behind the counter, we had to stand for ages, getting more and more stressed, for our order was prepared whilst...

read more
Google
4.2 ★ from 474 reviews
Gastroranking-uk
3.6 ★ from 509 reviews

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