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Contribute Feedback What andrew j likes about Red Kite Caerphilly:
We went to the Red Kite on a whim. Friendly welcome and we could sit where we like. First table was clean but very sticky, so we moved to another. This was also a little sticky, so this might be an area for improvement. Ordering via the app was a doddle. Drinks arrived promptly and we didn’t have to wait long for our food which was well presented and piping hot. I had the ultimate chicken burger which was excellent.... View all feedback.
What Leah Kenny doesn't like about Red Kite Caerphilly:
Absolutely awful food. Ordered a mixed grill sent it back because it was cold, they then recooked the steak which ment it was over cooked, then my chicken was missing off my plate, no apologies from staff. Then by the time I eat my sausage I realised that was raw. When we finished the meal a member of staff asked if everything was ok. When I said how bad it was she simply said she’d inform the chef. No discount nothi... View all feedback.
Dylan was brilliant, as were the rest of the staff. Came here for dinner with the family and the dog and the food was lovely, couldn’t fault it! They even have a menu for dogs and have treats you can help yourself too. Lovely atmosphere had a lovely evening here!
We've visited Red Kite on Saturday evening for a dinner. Despite small mishap at the kitchen, where our mains were forgotten. Professionalism of the bar manager let us had mains later. And our meals were fully refunded. Good place to visit with nice food and even better atmosphere. See you next time
Bar staff very friendly and helpful. When food arrived my partners had garnish salad which we requested not to have, we told this to the female waitress who whipped the plate back off table , didn't even say I'm so sorry I will get it changed just face like thunder and straight back into the kitchen. We understand orders get mixed up but her attitude stank.
Always great food and service, can be a bit of a wait for a table. Venue has outdoor, heated and sheltered seating available where behaved dogs are welcome. Only reason why I didn't give 5 Stars was that I reserved a table to which was taken up so had to wait, regardless it's a go to place for food. Recommend the Red Kite all the time.
Went here for my sons birthday, food was lovely and arrived pretty quick. Ordered dessert (ice cream) for the kids, over 40 minutes later there was still no effort to serve it to us, even after checking with staff multiple times it was not served. We were eventually given a refund. Website states we must leave within 2 hours but they failed to serve all our food within that time