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The customer service staff at this restaurant is incredibly friendly and efficient. However, I was disappointed to find that the cheese in my quesadilla was not completely melted, and the potato taco I ordered was served cold. Additionally, the tortilla did not fit properly on the plate, and there was no antibacterial gel available at the dispenser. View all feedback.
I get it that staff in these type of places are usually in their late teens/early 20s, but come on.I walked in at barely 9pm to a very silent store, no music, just awkward silence and stares from the staff. It got worse when some other guys walked in, but didn't order anything so they left; I heard the cashier say good thing they left, I just cleaned and I'm not cleaning again I've worked in customer service before, but you just don't say that in front of customers! My suggestion is just stick to the Taco Bell inside Walmart at Rockwood Ave. They're so much nicer.
Order soft potatoe taco with dry old potates in it ,very dissapointed i aint the richest man sometimes just need a good taco to keep moving, this taco was not that taco i threw it away .. u can do better taco bell God bless
Friendly staff, Andrea and Alesiram were really nice and helpful with suggestions
I've been to this new Taco Bell 2 times and both have been a bad experience. The first time they had me waiting at the drive thru window because they forgot the rest of my order. After 10 minutes the cashier came back to the window to ask if I forgot something... umm yeah my food. The second time they forgot part of my order and I couldn't go back to let them know. It's just a bad start for me.
I don't even know where to begin with this review. First of all, kudos to the staff for always getting my order right and making sure the food is served nice and hot, unlike the location on 4th and Wake Ave in El Centro. Second, great job on customer communication - I wish the Taco Bell I worked at was as fantastic as this one. Third, to the corporate team at Taco Bell, please consider allowing tips for these outstanding workers - they truly deserve it! I highly recommend this location and can't wait to come back soon. Lots of love to all of you!