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Contribute FeedbackMost of the customers of the Costa Coffee were very satisfied with the visit, the average rating is 3.5.
What therichastill likes about Costa Coffee:
There are a number of coffee shops in the Grand Arcade. I went to the Costa Coffee as I was close by and wanted some refreshments. I have had mixed experiences as Costa Coffee shops but I am happy to say that the store in the Grand Arcade provided good service. The young lady who served me was pleasant and helpful and the tables were clean and tidy. Recommended after a break from shopping! View all feedback.
What flo919 doesn't like about Costa Coffee:
Very unorganised and clearly not enough staff as the lady went off while half way through taking our order. Then over charged me so I had to wait around to be able to get a refund which was then taken from the tip jar instead as they couldn’t refund it back to my card. There is also lots of people sitting in the seating area who haven’t even ordered from Costa. Very bad experience!! View all feedback.
The staff here are in need of training. They were distracted, unable to cope and took our simple order completely wrong. On top were rude.
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You can place an order foryour meal at Costa Coffee and then pick it up at the restaurant.
QR-code link to the menu
