Reviews

Overall Total Score
4 out of 5
Impressive | 5203 reviews

What Greta Keeling doesn't like about itsu:
First time been disappointed with this place. 1) veggie gyoza noodles no taste at all, no flavour I have to throw it away 2) I didn't know that there is a loyalty app at Itsu. It's strange that staff not mentioning about it before you pay. I've downloaded it straight away, when noticed banner hidden in the corner but unfortunately you are not able to collect the stamp after you pay, even if you have a receipt. Sushi... View all feedback. What claudiast likes about itsu:
Came to Cambridge as a tourist and found most places to eat to be tourist traps, very expensive and/or greasy options. This place is an oasis in the middle of the best landmarks, very quiet and clean with lots of vegetarian and low fat healthy options View all feedback.

Reviews from various websites

Menulist
4.6 ★ from 5 reviews
Noor
16.11.2022 - 16:36

excellent variety of food. great noodles. clean and welcoming.

Wilson
16.11.2022 - 16:36

a place for a fast and fresh meal. they offer warm tellers, salads and sushi is ready and packed for them to grab and go. they can sit and eat there and enjoy t...

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Christo
16.11.2022 - 16:36

First time trying and it was great! Such creamy noodles and healthier than a fast food lunch. Wish they had this restaurant in Canada!!

Vicky
16.11.2022 - 16:36

I had salmon sushi a miso soup and it was really delicious. The Miso soup was really lovely. The place looks tidy and very cozy. Staff is nice. I love the fact...

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Benedetta
16.11.2022 - 16:36

Great place to eat if you don't want the formality of a full service sit down restaurant. Walk in, pick and pay then sit down and eat in a relaxed environment.

Overall, opinions on the restaurant Itsu are quite mixed. Some customers were disappointed with the lack of flavor in certain dishes, the cleanliness of the toilets, and the overall experience in terms of crowded and uncomfortable seating. However, others appreciated the quick and fresh meal options, the variety of healthy choices, and the reasonable prices. Some reviewers highlighted the beautiful layout of the restaurant and the enjoyable dining environment. While some may not return to Itsu, others found it to be a pleasant surprise and plan to visit again.

Tripadvisor
3.4 ★ from 125 reviews
Albert
18.02.2024 - 23:34

No soap in disabled toilet. This situation has lasted for months. I informed the manager a week ago, and he promised to sort it out. Yesterday there was still n...

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LouGlutenFree
18.02.2024 - 23:34

They have gluten free soy sauce!!!! I frequently visit this sushi restaurant in Cambridge when shopping. It’s the best one and now they’ve just got better by ha...

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claudiast
18.02.2024 - 23:34

Came to Cambridge as a tourist and found most places to eat to be tourist traps, very expensive and/or greasy options. This place is an oasis in the middle of t...

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NorthStar15591549843
18.02.2024 - 23:34

Dirty and unhygienic, this has to be one of the worst Itsus in the Uk The tables were sticky the food portly prepared and strongly advise to avoid.

rosie194
18.02.2024 - 23:34

Not expensive and great for a quick lunch which is what we had. Plenty of choice at really good prices and lovely food. Obviously not for a special occasion but...

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GastroRanking-IT
2.6 ★ from 5 reviews
Joyce
19.05.2024 - 14:19

OMG! Amazing! If google has zero start on this page, I will definitely give them zero even minus. Noodles and dumplings used to be delicious but they have some...

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D
19.05.2024 - 14:19

Food was ok though not that hot. It was overcrowded, noisy and the tables were not clean. The stools are not very comfortable. Basically it has a canteen feel t...

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Shane
19.05.2024 - 14:19

Bao buns cost £2 each!!?? They are tiny and the bao which is supposed to be feather soft is hard around the edges. All the food is pre packaged and doesn't feel...

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Kirt
19.05.2024 - 14:19

I didn't know what to expect when going I to itsu but I was very pleasantly surprised by both the layout and the food. They have a great selection of cold and h...

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Ellen
19.05.2024 - 14:19

Great choices for lunch. Speedy service and decent prices for sushi.

Facebook
5.0 ★ from 13 reviews
Foursquare
3.8 ★ from 57 reviews
Google
4.1 ★ from 1108 reviews
Restaurantguru
4.1 ★ from 1112 reviews
Yelp
3.5 ★ from 9 reviews
GastroRanking-UK
3.9 ★ from 1136 reviews
INT Restaurants
4.0 ★ from 1873 reviews
Happycow
4.0 ★ from 4 reviews

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