Reviews


As of current, you have 696 evaluations from 3 website(s) at your disposal. The midpoint review for Cana Fairmont El San Juan is 3.6, denoting that the vast majority of its guests was satisfied with its service.

Overall Total Score
3.6 out of 5
Very good | 696 reviews

Reviews from various websites

Menulist
3.2 ★ from 5 reviews

Vacation with my wife . We were very disappointed with the fact that there was a special event that evening. We were guests of the hotel and almost got stuck ou...

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Eleazar
30.11.2022 - 15:42

keith bar delicate a real professional.old school made our visit so beautiful. the musicians are great. eat ok. our service very good

The hotel lobby must be one of the most beautiful ever seen. We sat at the bar and James and Mildred were excellent. We ordered sushi and was very good. It’s re...

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Eleazar
30.11.2022 - 15:42

Some other reviews suggested food can be slow to arrive but we had no issues. They were out of a couple of menu items but what we got was tasty. Our server, Lup...

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Tage
30.11.2022 - 15:42

Giovanni was awesome. He worked very hard and took good care of us.

The restaurant received mixed reviews, with some diners expressing disappointment in the food quality and service while others had a positive experience. Despite issues with drinks and staff behavior, the ambiance of the hotel lobby and sushi offerings were highlighted as positives. The Puerto Rican dining experience was exceptional, with great service and a beautiful setting. Live music added to the atmosphere. Overall, the food was praised as outstanding, with generous portions. Some minor issues with a sewage smell were mentioned but did not detract from the overall dining experience at Caña. This restaurant is recommended for a visit.

Opentable
4.9 ★ from 186 reviews
Delolo
08.05.2024 - 03:31

I do not recommend ordering the tiradito de pescado appetizer. It lacked any fish or ingredients, essentially coming out as an empty plate. However, the swordfi...

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Eliot
08.05.2024 - 03:31

The service was excellent and the local cuisine and seafood were outstanding.

Mafalda
08.05.2024 - 03:31

We had a wonderful dining experience. Our hostess was cheerful and kind. Our server, Carol, was attentive, friendly, and helpful. The crab bites and cod fritter...

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hskrchk94
08.05.2024 - 03:31

Drinks and food were great. Came for a late dinner and sat outside on the patio. Our table had the swordfish and the lobster soup and both were tasty. Servers w...

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rara
08.05.2024 - 03:31

It was good overall. However, I was hoping to have great mojitos at a place called Caña, but both our drinks were very disappointing. Not a bad experience but t...

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Yelp
3.0 ★ from 450 reviews
Jon
28.10.2023 - 18:16

From the valet to the front desk, everyone has been courteous and thoughtful. The room is very nice. The lobby is incredible. The pools and bars and...

Cam
28.10.2023 - 18:16

The absolute worst hotel experience of my life. I should've read these reviews. No one wants to work here. There seems to be this subliminal, unspoken...

Tammy
28.10.2023 - 18:16

My husband booked this hotel through Expedia. We thought it would be a good hotel from the reviews and images but our experience proved differently. When...

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3.5 ★ from 60 reviews

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