Reviews
Boston Market has received a range of feedback from customers, with some experiencing issues with order pickups and closures while others have enjoyed delicious food and excellent customer service. One customer expressed disappointment after multiple issues with their curbside order and lack of communication regarding closures. Another customer faced a frustrating experience trying to order online and faced unhelpful staff while hoping for a quick meal. However, other customers raved about the quality of the food, especially highlighting dishes like Mac Cheese, chicken noodle soup, and apple pie. Positive comments were also shared about the energetic employees delivering great service, particularly towards families. Despite some hiccups, some customers noticed improvements in service quality and food after the restaurant reopened. Overall, while some experiences were disappointing, others found Boston Market to be a delightful dining option with delicious food and attentive staff, on average, Boston Market has been rated as 3.9.
Reviews from various websites
I went to her drive to get food for my child. I hired my order and the first thing I was told were ma’am kinder meals for children 12 and below, I informed him...
read morewas always extra nice. amazing people. great service. in comparison to the other locations in raleigh, this is only absolutely amazing every time.
I gave up an appointment on Monday. when I get to the location, I find out it's closed. there are signs everywhere that say "closed on Monday". I don't have a r...
read morewe used activemenu to order our food. it was easy to use. the team that compiled the order was thoughtful and friendly. thank you for eating well!
They aren’t paying their workers enough or keeping the place staffed. I waited for over an hour to pick up a prepaid order, and had to go through the drive-thro...
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read moreI went to their drive thru to pick up food for my child. I placed my order and the 1st thing that was said to me was ma'am kids meals are for kids 12 and under,...
read moreHas always been extra nice. Amazing people. Great service. Compared to the other locations in Raleigh, this one is just absolutely amazing every time.
I placed a curbside order on Monday. When I get to the location, I find out it’s closed. There’s signs everywhere saying ‘closed on Monday’. I still haven’t got...
read moreWe used Activemenu to order our food. It was easy to use. The team who put together the order were thoughtful and friendly. Thanks for a good meal!
I placed my order for Christmas dinner more than a week in advance. Was in auto accident on 12/14 with broken shoulder, elbow, ribs, etc. and unable to cook for...
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read moreAmazing customer service, your employees were very patient as we had indecisive kids they offered suggestions and made sure it was what everyone wanted. Being w...
read moreMain dish was good! I haven't ate at Boston Market in years and remembered the corn bread being awesome! Corn bread was damn near frozen it was so cold. But res...
read moreDelicious food and quick service ! If I am near a Boston Market I usually want to stop in and get some dinner. Haven’t been disappointed yet. They have yummy si...
read moreSo so good. The Mac Cheese is the best anywhere. My daughter loved her kids meal and my other enjoyed the chicken noodle soup, it had huge chunks of chicken. We...
read moreSO GOOD!!! I love Boston Market. The food is ALWAYS so good and the employees have ALWAYS been so generous and polite. I even noticed the employees at this loca...
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