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Contribute Feedback What Crystal V likes about Pizza Hut:
The food at this restaurant is incredible! Miss Lorreta provided excellent service - she was very kind and attentive. It's clear that she genuinely cares about the customers. I appreciate how she offered me napkins and plates. Thank you Pizza Hut in Charles City! I have been here five times and each visit has been amazing. They always remember to include the extra sauces I request. View all feedback.
What Izzy Halverson doesn't like about Pizza Hut:
I went to pick up a takeout order, but no one would come to the door even though the restaurant's hours indicated they were open and the lights were on. I had already spent around $100 and paid in advance. I called corporate and they told me that they were not sure why the staff member wasn't answering the door and offered to cancel my order. I would recommend going to The Pub instead, as they were much friendlier. View all feedback.
The food was ready in the time I needed it, and it was exactly what we wanted.
Pizza was exactly how I ordered it. Cheese sticks yum.
It was very poor service. Took 10 minutes after the app said was ready but the even then the topping on the pizza fell way short of the sides leaving with almost equal parts pizza and crust
Orders are quickly prepared. Staff is friendly. Store front is clean.
I went to pick up a takeout order, but no one would come to the door even though the restaurant's hours indicated they were open and the lights were on. I had already spent around $100 and paid in advance. I called corporate and they told me that they were not sure why the staff member wasn't answering the door and offered to cancel my order. I would recommend going to The Pub instead, as they were much friendlier.
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