Chick-fil-a - Charlotte

The average evaluation of 3.8 shows that Chick-fil-a so far has satisfied the most of its visitors.

What Terrill Auer likes about Chick-fil-a:
We went through the ride and were told to wait in the parking lot because our food was not ready. After we had waited 15 minutes without food, we went in to see if they had forgotten our order. Mr. Kevin, the manager, was extremely apologetic and refunded the cost of our order. He got us our food and even enlarged the size of our drinks and fries. We were blown away from this incredible customer service and will come... View all feedback.

What Marilie Hilpert doesn't like about Chick-fil-a:
The food here is always great and the employees are friendly. I hate that I can't use my mobile app for carry out orders before I arrive at the store. I can't pre-order unless I want to wait in the 12 car line (no exaggeration) because they only allow drive through pickup orders on most days. Very few, they will allow carry out mobile orders but that may be 1 out of 5 weekdays if that. I thought the purpose of the ap... View all feedback.