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Contribute FeedbackThe Potbelly is generally a good choice with an average rating of 3.4.
What Kate S likes about Potbelly:
I placed my order 2x with the app each time the order was canceled. The manager called me to let me know they had been having issues but personally delivered my order to me. Best customer service ever. Just one of many reasons I love this place for a good sandwich. View all feedback.
What Rebecca Horner doesn't like about Potbelly:
The food was pretty decent but the customer service was trash. My husband ordered a combo and the “manager?” Told him the drink machine was down. He told her no big deal..could he order a milkshake as an upgrade. She would not understand what he was asking to do. Then as I returned to the lobby to clean a drink I had spilled, I overheard her calling him stupid because she couldn’t understand his question. View all feedback.
The food was pretty decent but the customer service was trash. My husband ordered a combo and the “manager?” Told him the drink machine was down. He told her no...
read moreI was waiting on my train down from here and decided to go get a drink and maybe some food. Came in and got me a drink and the guy working said we closing at 3...
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The following list of dishes can be supplemented on site by daily or weekly specials. Besides certain meals, you'll also find drinks and general types of dishes offered here on the menu. The list of dishes is supplemented by dishes and ingredients that guests have commendably mentioned but were possibly not yet listed.