Chipotle Mexican Grill - Chattanooga

Im glad they finally got here. From Colorado and aways love eating there. Food is great and from what i remember organic. Service is fast and friendly. And to top it off its very affordable. Will come here often!

The manager that was making the catering food was very rude. The other employees were speaking so loud I had trouble hearing the person who was making my food. The steak was very tough and grizzly. The person making my burrito was very nice and helpful. The manager spoke of the food in a non appetizing manor. She even refused to make food for an employee that was off the clock that stated he would pay for it. It was not busy. There were two tables of people that were each finishing up. I only spent 4 minutes in this establishment and will never return. I spent $14 on a burrito filled with pieces of the steak that are meant to be cut away and discarded.

If I could give 0 stars I would. Lindsey and Stephanie were extremely rude when I went to order a quesadilla. l have been ordering this same meal about 2-3 times a week for the past few months with no issues. Lindsey proceeds to tell me no we cant make that for you, the only way to order a quesadilla is to order online. I said fine Ill do that. Proceeded online and it was a huge hassle it would not let me add the three sides I normally get. I asked Lindsey for assistance and she said sorry I don?t order on the app I cant help you and I have to figure it out on my own. She took my order with the three sides I wanted but still made me try to figure out how to order it on the app when it didn?t allow for the options I ordered. While trying to figure out the app in frustration for not being able to just order the food in person Stephanie rudely chimed in and its not our fault and offered no assistance except for adding more insult to injury. These two ladies should be fired, if not for their terrible customer service but they are not even trained on how to assist customers with the app they force them to use to order. Walked away with no food. Why have food you can?t order in person, that?s quite discriminatory against people who don?t have the means to order online. Let me reiterate I work down the street and eat hear almost daily, well not anymore I won?t.

Always Delicious! Thanks for going the Extra Mile Stephanie! ????

Not worth mobile ordering. I arrived on time for my mobile order and watched as 3 people who arrived after me got their food before I ever received mine by simply ordering. They could?ve at least asked my name in order to prepare mine first as I was the only one waiting for take out.