Reviews
Overall, the restaurant received mixed reviews. Some diners were disappointed with the slow and inattentive service, with one reviewer even stating it was the worst experience they've ever had at a restaurant. Others praised the food quality, particularly highlighting the brussels sprouts, lobster roll, and cocktails. The ambiance and view of the river were also positively mentioned. However, there were concerns raised about the pricing being on the higher side compared to other similar restaurants, and the need for improvement in service efficiency and staff training. Despite the varied feedback, it seems that the overall dining experience at River Crab depends on factors such as the time of visit, service staff on duty, and personal preferences towards food quality and pricing, generally, Riva Crabhouse on Navy Pier receives a rating of 4.1 on average.
Reviews from various websites
I'm sorry this to hear is closed due to the pandemic as navy pier is closed; eating, location and service were all amazing!
our server, pink, didn't seem to care at all. she was short and tipped with us, and as soon as she took our order, we might see her three times more all night....
read moresuch a beautiful environment to see the boats at the navy pier. excellent food, service and drinks. thanks for a nice Friday night date.
Because of COVID-19, we decided to have lunch outdoors.Ramone, was our server.. Ramone was great and he provided excellent service. We later came back for dinne...
read moreCame out to have dinner and drinks. Love the food the view was wonderful. The service phenomenal extra careful due to COVID Seating was spread out probably and...
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