Reviews
Overall, the reviews for this Wendy's location are overwhelmingly negative. Customers have complained about long wait times, orders being consistently wrong, rude employees, cold and old food, and a lack of basic amenities like napkins. The customer service and management are described as being poor and rude, with one reviewer claiming it was the worst fast food experience of their life. With complaints about the drive-thru, incorrect orders, and the overall quality of the food, it seems that this particular Wendy's in Illinois has a lot of room for improvement, generally, Wendy's Old Fashioned Hamburgers receives a rating of 3.5 on average.
Reviews from various websites
if I can give a 0 star belief to me, I would be one of the worst dam dynasties I have ever done to them near 35 minutes for my food I saw workers go out the kit...
read moreI went into the drive to order the car in front of me sat on the window with her car to get food and talk to the cash register for about 8-10mins, then he said...
read moreThey need to fire everyone in this location. The food is terrible. They are slow as ever. The employees are rude. And every single time the order is either wron...
read moreIf I could give a negative star, I would. Not only was my order given to me wrong 4 times in the drive thru, the employees were completely rude about it. Defini...
read moreI've been coming to this location for years and have very rarely had a bad experience.
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