Burger King - Chico

Don't eat here. The food is OK, but it takes far longer than usual to make after ordering ... 15 minutes to make a Whopper Jr. meal, with no one else inside the store. The men's restroom was dirty, dark, and scary.

SUPER SLOW!!!Food quality and overall presentation of a basic Whopper was to say the least, dismal.We went to In N Out first, but the line was really long, so we went to BK . . . what a mistake, not acceptable.No wonder In N Out is so busy, the alternative is really awful! I figured it would be at least okay, but it was NOT!!!Just like McDonald's,I DO NOT RECOMMEND!!THE MEN'S BATHROOM IS SUPER DISGUSTING How in the world do you stay in business?

Burger King is now making ordering mandatory at the self-serve kiosk. When I refused initially, the sales associate refused to take my order at the cash register and I left without making a food purchase. When I returned another day, the same thing happened, except the sales associate took my order at the kiosk. I refused to use the kiosk. When I confronted the BK Regional Manager who was watching, I told her the self serve is a negative game-changer and that I would stop eating at Burger King. She had absolutely nothing to say and did not respond only to tell me to have a great day in a very patronizing and disrespectful tone. The one and only time I used the kiosk, I ordered an ice cream cone only to find out 20 minutes later that the ice cream machine was broken and my order was a waster of time. It took another 5 minutes to have the purchase corrected. I will now eat at Wendy's and Del Taco where a courteous sales associate greets you and takes your order personally and makes you feel like a very valuable customer.Marty PiattParadise, CA

They had no ice for the sodas, no burgers, no milkshakes. This has happened twice in two weeks in a row with a lack of menu foods.

Just about the worst BK experience ever….they always run out of their items on the menu as well as ICE! They run out of ice frequently! Not sure why no one can’t take the initiative to run across the street- there’s a grocery store and gas station within walking distance. The manager there always seems to have this smitten or Eddie Haskel kind of grin to him…questioning myself whether or not my food was fresh (like I requested) or fooled with.Not sure what this BK establishment has in the works for the future, buuuut it is not a place where I think I will be going again UNLESS some serious changes are made!!!“USE-TA-BE” VALUED CUSTOMER