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With an average rating of 3.4, one can generally recommend, speak of a good choice at the Pollo Tropical.

What Renato Castilla doesn't like about Pollo Tropical:
The customer service at this restaurant is awful, especially from the general manager who had a terrible attitude. I ordered half a chicken but requested to have the rice replaced with more beans since I don't eat rice. They agreed to do so but then ended up charging me extra for the substitution. To make matters worse, they gave me rice instead of beans, and when I brought it up, they rudely told me to just throw it... View all feedback.

GastroRanking-IT
3.0 ★ from 2 reviews
luis-molina-restaura
26.05.2024 - 21:17

I recommend this restaurant because I enjoy the food, prices, and service.

renato-castilla
26.05.2024 - 21:17

The customer service at this restaurant is awful, especially from the general manager who had a terrible attitude. I ordered half a chicken but requested to hav...

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Tripadvisor
3.4 ★ from 12 reviews
Google
3.6 ★ from 1546 reviews
Gastroranking-US
2.9 ★ from 603 reviews

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The restaurant also takes credit cards from the common providers for payment.

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