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Contribute FeedbackWith an average rating of 3.4, one can generally recommend, speak of a good choice at the Pollo Tropical.
What Renato Castilla doesn't like about Pollo Tropical:
The customer service at this restaurant is awful, especially from the general manager who had a terrible attitude. I ordered half a chicken but requested to have the rice replaced with more beans since I don't eat rice. They agreed to do so but then ended up charging me extra for the substitution. To make matters worse, they gave me rice instead of beans, and when I brought it up, they rudely told me to just throw it... View all feedback.
I recommend this restaurant because I enjoy the food, prices, and service.
The customer service at this restaurant is awful, especially from the general manager who had a terrible attitude. I ordered half a chicken but requested to hav...
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The restaurant also takes credit cards from the common providers for payment.
QR-code link to the menu
![QR-Code zur Speisekarte von Pollo Tropical](https://wnam-cdn.menulist.menu/storage/media/companies_qr_codes/74372007/pollo-tropical-qr-code-menu-link.png)