Reviews
What Sophisticadesigns doesn't like about Costa Coffee:
The staff at this restaurant seem unhappy and unresponsive. It took an extremely long time to receive service, even though there were only a few customers. It's unclear why the service is so slow here. Many customers are voicing their dissatisfaction with the poor customer care, lack of staff, and quality of service at Costa. As a result, more people are choosing to support local coffee shops over Costa. Costa should... View all feedback. What Dave Burch likes about Costa Coffee:
Good friendly staff, usual good choice of drinks, cakes and sandwiches available. Only criticism is that the tables are not cleared of trays and cups etc regularly. . Customers have to clear them to sit down so just pile it up on another table. View all feedback.
Reviews from various websites
No oat milk! It's a coffee shop. Could and should do better considering the cost.
Great staff helpful with disabled toilet even if not a customer
Great location for shopping or just grab a quick coffee and a bite to eat.
The staff at this restaurant are all very kind and supportive.
It's a Costa with easy access on a retail site, somehow it lacks the normal Costa experience.
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read moreDespite mixed reviews regarding service at Costa, this coffee shop in Christchurch seems to have found a winning formula. While some customers reported issues with staff attitudes and slow service, others praised the friendly and efficient service they received. The establishment appears clean and well-managed, with a variety of menu options available. Although some customers felt neglected or unwelcome, others left feeling relaxed and satisfied thanks to the hospitable staff. The staff's professionalism, organization, and attention to detail are highlighted, with specific mentions of key staff members such as Ieva, Stefan, Tanisha, and Nikki. For a pleasant experience in Christchurch, this Costa branch comes highly recommended.