Reviews

Overall Total Score
4 out of 5
Impressive | 7820 reviews

What User likes about Steak N Shake:
great new property. very nice greeting, went through the process to order, and our milkshakes quickly came out, which earlier before covid took some time. all in all, we are happy that they are open again. View all feedback. What User doesn't like about Steak N Shake:
today by the drive thru and I ordered a number 3 frisco melt and fry with a cookie n cream shake. a kindersteak burgermahl mit apfelsaft und fry. 1 single Frisco melt....let just says the customer service is ok. I've got a lot of dirty, but it was bad to eat. I literally melted a whole fat frisco and a half frit for a meal. the rest was ok, but not according to standards. Even for a quick meal I was bad. not impresse... View all feedback.

Reviews from various websites

Menulist
4.0 ★ from 10 reviews

Today by the drive thru and I ordered a number 3 frisco melt and fry with a cookie n cream shake. a kindersteak burgermahl mit apfelsaft und fry. 1 single Frisc...

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Great new property. very nice greeting, went through the process to order, and our milkshakes quickly came out, which earlier before covid took some time. all i...

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Steak n shake has changed pretty much, as I was probably there because of covid. everything has gone quite self-service, does not seem to have server anymore, t...

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The people are great and eating is hot and fresh. Shakes are here. I'll come back and bring friends. two people I wanted to mention with name danielle were very...

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Food was great and fast to the table. Be prepared to order from a kiosk i had some difficulty with it's set up of the menu and ordering process is kinda redunda...

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Heyrestaurants
1.8 ★ from 10 reviews
Debbie
23.11.2023 - 08:57

Shakes are yummy, but the burgers are real thin patties. Can hardly taste the meat after the bun condiments. Great atmosphere.

Harrison
23.11.2023 - 08:57

This location is terrible the staff is friendly but the food is cold after waiting 40 minutes

Mike
23.11.2023 - 08:57

Food was ok, service was about as slow as a turtle. ..when I got to DT, I was 3rd in line...40 min later I finally got my food....Burger was great,...

Jordan
23.11.2023 - 08:57

As a server I'm a little more understanding when I go out to eat but when I wait over 5 minutes standing at the front of the store with my boyfriend...

Will
23.11.2023 - 08:57

Horrible service's they messed up on our orders the manager didn't even help the severs. Took 10 mins to get refills just poor service

Doordash
4.3 ★ from 4700 reviews
Cedric
25.11.2023 - 20:50

It would be better to just go to McDonald's for that price. The burger was small and the fries were cold and mediocre at best.

Jessica
25.11.2023 - 20:50

I only gave this restaurant 2 stars because my meal was messy and my large order of onion rings was already half eaten when it arrived.

Michael
25.11.2023 - 20:50

The sandwich was tasty, but the fries were cold and undercooked.

Nicholas
25.11.2023 - 20:50

Ordered an Original Double Steakburger with Cheese with mayo only and received a cold burger with ketchup/catsup, pickle, and onion only. Steak Frank was cold a...

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Jason
25.11.2023 - 20:50

Fries were hard and cold...burgers were good

Int Restaurants
3.5 ★ from 2920 reviews
Eric
01.08.2023 - 10:20

Ordered a Prince Royal for the first time tonight. One of the best burgers I've had in my life. Egg was fried perfectly on top. Always well worth the wait here...

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Sarah
01.08.2023 - 10:20

Very busy when my son and I went. Took a while to get a seat, but only because there were none available. When they had an available area we were seated and hel...

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James
01.08.2023 - 10:20

Went through drive thru later at night. My steak burger was fresh, the fries seemed to have been made in old oil, though. Now, where it shines. The cotton candy...

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Robert
01.08.2023 - 10:20

This our be our family's first time eating back at Steak and Shake since the pandemic started. We were initially caught off guard about ordering at a kiosk firs...

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Brittany
01.08.2023 - 10:20

There are no servers inside. You walk in, and order food and pay at a kiosk. Then they call your number and you walk up to the counter and get your food. You al...

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Restaurantji
2.8 ★ from 200 reviews

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