Reviews

Overall Total Score
3.4 out of 5
Good | 2021 reviews

What Aletha Barrows doesn't like about STEAK 'N SHAKE:
eating is a good service is absolutely terrible. if they don’t need 40 minutes to eat her in the driveway through them are either “switches” or “kitchen is closed”. looks as if they had hardly more than 2-3 workers. View all feedback. What Timberly Hendricks likes about STEAK 'N SHAKE:
I love that they reopened S n S!! The food here was prepared as ordered, but had to wait 14 mins from time of order to when received. AND they forgot pickles that were ordered on side. That is what cost a star. .. The upsides usually outweigh the bad here.. employees friendly and efficient!! View all feedback.

Reviews from various websites

Menulist
2.8 ★ from 13 reviews
Aletha
06.02.2023 - 00:10

Eating is a good service is absolutely terrible. if they don’t need 40 minutes to eat her in the driveway through them are either “switches” or “kitchen is clos...

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Jeanne
06.02.2023 - 00:10

Waited for over 30 minutes for eating and as a GrubHub driver who could lose a good amount of money. the customer I brought this to eat to get her money back. h...

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Cleopatra
06.02.2023 - 00:10

I love banana milk shakes and my man likes some of the other malt flavors and the mall machine is always running and we get malt every time we go, except if thi...

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Serenity
06.02.2023 - 00:10

Time after the time I see the manager, the chaos in this barely keep in the restaurant. the great guy on the grill was the only reason why our order was taken a...

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Χριστόφορος
06.02.2023 - 00:10

Love the cotton candy shake ????? BUT when I pulled up to the window the guy said they was only taking online orders at the time. I said no problem and I parked...

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Despite a mix of both positive and negative experiences among customers, the Steak 'n Shake restaurant in Colerain seems to have a loyal following. Some patrons were disappointed with long wait times and broken equipment, leading to subpar experiences. However, others appreciated the friendly staff and fresh food that was served. While some customers had to wait excessively long for their orders, they felt the quality of the food made up for it. The general manager's positive attitude was highlighted as a significant factor in positive experiences. Overall, it seems that while there are inconsistencies in service and operations, the Colerain Steak 'n Shake offers a pleasant experience for those willing to wait for their food.

Int Restaurants
3.5 ★ from 1887 reviews
PollysArepaTruck
31.07.2023 - 13:57

I hadn't been to Steak n Shake in a long, long time, and got a little curious recently.  I know that they smash/flatten the burger patties on the griddle, which...

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Andrew
31.07.2023 - 13:57

Many reviews I've seen for this location have slammed the service but that WAS NOT our experience. I've been coming here for years and always been delighted wit...

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Erica
31.07.2023 - 13:57

Loved the shake and fries were also very good. We enjoyed the burgers but there was no bacon on my bacon cheeseburger.

Noah
31.07.2023 - 13:57

I 've been to a lot of Steak 'n Shakes in a lot of states, and especially across Ohio. This is the best Steak 'n Shake I 've personally been to. The general man...

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Timberly
31.07.2023 - 13:57

I love that they reopened S n S!! The food here was prepared as ordered, but had to wait 14 mins from time of order to when received. AND they forgot pickles th...

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Doordash
4.1 ★ from 33 reviews
Mickey
10.01.2024 - 15:12

Decent milkshakes. Not $10 decent but good, thick, and flavorful. Big downfall is paper straws for milkshakes. Im all for saving the environment but a paper str...

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Lisa
29.12.2023 - 06:23

Good was cold, greasy. Could not eat it! Worse Ive ate and I dont complain. Was not worth 70 bucks

Harriet
29.12.2023 - 06:23

Didnt get large fries or my birthday cake milkshake. Defeats the purpose of my order! I wish I ordered pizza instead.

Kelsey
29.12.2023 - 06:23

The Nutella milkshake was delicious. The food was good as well but rating 4 out of 5 because the burger and fries were both cold upon delivery.

Marissa
29.12.2023 - 06:23

My burger and fries were so fresh! I havent had Steak n Shake in years because the quality was so bad at one point but my food was amazing. Also the packaging t...

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Restaurantji
2.2 ★ from 101 reviews

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