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Contribute Feedback What Tom O likes about Hunan:
The food is great and is always good. I’m not fond of them calling shortly after placing an order asking where you are that your order is waiting for you. This happen to me yesterday and I found the person on the other end of the phone to be quite rude when I said I was on my way. Update 10/4/22 placed an order online last night on their webpage around 9:50pm they accepted my order, I went to pick the food up at 10:1... View all feedback.
What Whitney Duarte doesn't like about Hunan:
Placed an online order at 5:15, paid with credit card, got a call at 5:33 saying your order won't be there until 8pm. While I was disappointed it was gonna take a min, I was still OK to wait however the young gentleman on the phone proceeded to get attitude, talk smack and hung the phone up and refused to answer. Now me and my fam don't even know if you are getting the food we paid for or not. Very bad business. UPDA... View all feedback.
The food is great and is always good. I’m not fond of them calling shortly after placing an order asking where you are that your order is waiting for you. This happen to me yesterday and I found the person on the other end of the phone to be quite rude when I said I was on my way. Update 10/4/22 placed an order online last night on their webpage around 9:50pm they accepted my order, I went to pick the food up at 10:15pm they were closed. Everywhere I checked said they are open till 11pm, t … – show
Placed an online order at 5:15, paid with credit card, got a call at 5:33 saying your order won't be there until 8pm. While I was disappointed it was gonna take a min, I was still OK to wait however the young gentleman on the phone proceeded to get attitude, talk smack and hung the phone up and refused to answer. Now me and my fam don't even know if you are getting the food we paid for or not. Very bad business. UPDATE: Its 8:25 they still won't answer the phone, have not refunded the $55.00 … – show
We have been ordering from this restaurant for years, over the past couple years, the food has gone down in quality, drastically! Last night was literally so bad, that we threw out 80% of the food. How in the world can you mess up crab Rangoon and spring rolls? They come frozen and all you have to do is fry them. They are clearly buying the lowest quality food possible, and have raised prices. The food was absolutely disgusting. Do not waste your time, appetite, money, or calories on this garbag … – show
I am left speechless…. As I have lived in Hong Kong for about 5 years I know what authentic Asian food is like which makes me a little bit biased. However claiming to be authentic is very much an over statement. The pot stickers were a catastrophic disappointment. Not only where they bland and flavorless but whoever cooked them that day clearly showed up to work high because they had dill weed and mustard on the side. I was very unimpressed by the layout of this food joint. I waited a solid 45 m … – show
This is people even don’t know what it’s costumers service.Never recommended.