Reviews

Overall Total Score
3.4 out of 5
Good | 2158 reviews

What User doesn't like about McDonald's:
Have been here many times and it is always bad. Restaurant is never clean, slowest ordering in the system, and the customer service folks - for the most part - cannot speak clearly. Today was the last straw! Cannot rate the food, because after I ordered - and drove to the pick-up window they did not have my order. This restaurant has THE WORST CUSTOMER SERVICE! To top it off, I was not given my receipt *In know I was... View all feedback. What User likes about McDonald's:
We don't often frequent McDonalds but did with our grandson as a treat. What a surprise! This restaurant is so modern with touch screen ordering and paying, saving standing in long lines and mistakes made by the cashiers. We did, however, find that the size of the hamburgers has decreased but the size of the drinks has increased. All in all a good experience. View all feedback.

Reviews from various websites

Menulist
1.4 ★ from 12 reviews

Hadn't been for a while so popped in and had a Big Mac, really wish I hadn't, too much salt and left me feeling ill, never again!

Never will eat there againit took about 20 mins to get my food while waiting in the drive thru and the chicken grilled wraps were underdone and pink.

Have been here many times and it is always bad. Restaurant is never clean, slowest ordering in the system, and the customer service folks - for the most part -...

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I don't think they have ever correctly processed an order. Literally every time we go through they get something wrong.

The typical McDonald's experience. Very popular in town. Never had a bad meal here. They did forget a couple of things in the bag on my drive through once.

McDonald's Cochrane location offers a mixed experience for customers. Some enjoy the modern touch screen ordering system, unlimited coffee refills, and good value meals. Others encountered cleanliness issues, cold food, overcharging, racist behavior from an employee, or difficulties with parking. Positive highlights include excellent service from staff willing to go above and beyond for customers. Variations in food quality and service seem to depend on individual experiences at this McDonald's branch.

Tripadvisor
2.4 ★ from 26 reviews

Me and my friend went to this store location around 10pm wednesday february 1, 2023. And ordering two meals of big Mac paying cash at the front counter, and the...

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Save your money! Couldn’t get an order right to save their life! And if by chance you get what you ordered it’s old and cold!

Today at noon went thru the drive thru and as usual was asked to wait as no fries ready. Was then delivered my meal with fries so cold you would think that they...

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The chicken snack wrap at this location was the best I’ve had by far from McDonalds. The piece of chicken was BIG and cooked perfectly. I was actually full afte...

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Excellent McDonalds type of food. Lots of places to sit. Depending on what time of the day you get here. At 2pm on a Monday it was perfect.

Restaurantji
2.4 ★ from 121 reviews
Stephen
28.12.2023 - 01:17

Every single time through the drive thru they make you pull ahead and wait. Horrible serivice.

Geoff
28.12.2023 - 01:17

We all know McDonald's is hit and miss, but this store in Cochrane nailed it. Juicy burgers, crispy fries, and crunchy McNuggets. Well done.

scottj13
28.12.2023 - 01:17

On another occasion, I was double-charged for a meal. When I got home and reviewed my receipt, I called the store manager who said he would mail me a voucher or...

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Logan
28.12.2023 - 01:17

I had a negative experience at the restaurant due to an employee named Loagen Macqueen, who displayed racist behavior towards the Hispanic community. He treated...

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Taras
28.12.2023 - 01:17

I'm sorry, but I simply cannot comprehend how many times I have visited this restaurant and ordered a double double coffee, only to find that there is not even...

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Google
3.5 ★ from 997 reviews
Zomato
3.4 ★ from 9 reviews
Int Restaurants
3.5 ★ from 1005 reviews

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