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Based on the average rating of 2.4, it can be assumed that the Steak Shake is not among the favorites of its customers.
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Food was good except the fries....but I would go back!
Sat there for a half an hour, and our server never came by the table. Luckily I flagged down someone from a different section, who gladly served us. ...
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In Steak Shake, guests will find a large diversity of fine dishes with chicken, In addition, you can find fine marinated Chicken-Wings on the menu - definitely a recommendation. Furthermore, you can look forward to delicious steaks.
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4.5
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4.5
Menu
Online table booking
City: Colonial Heights, 204 Southgate Square, Colonial Heights, 23834, United States Of America
"I recently had a situation where a food item was missing from my order, and I must say, I was extremely impressed with the response from Manager MiKayla. Instead of making excuses or brushing off the issue, she took a proactive and positive approach to resolve the problem.When I reached out to MiKayla about the missing food, she immediately apologized and assured me that this was not a common occurrence. She then went above and beyond to make it right by offering a replacement and also providing a discount on my next order.What truly stood out to me was MiKayla's professionalism and genuine care for customer satisfaction. She handled the situation with grace and empathy, making me feel valued as a customer. Her prompt response and willingness to rectify the issue showed that she takes customer service seriously and takes pride in ensuring a positive experience for every customer.Not only did MiKayla resolve the problem, but she also left a lasting impression with her exceptional customer service skills. Her dedication to ensuring customer happiness is commendable and speaks volumes about her commitment to her role as a manager.Overall, my experience with Manager MiKayla was outstanding. Her positive response to the missing food in my order is a testament to her excellent management skills and commitment to customer satisfaction. I would highly MiKayla for a upper management postions."
4.6
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4.6
Menu
Online table booking
City: Colonial Heights, 609 Boulevard, 23834, Colonial Heights, US, United States
"It's been extremely hard to find a pizza place near me that I actually like. But we finally found one. The employees are always welcoming, the food is always hot and most importantly it's delicious. So far we've tried the cheese pizza, Buffalo chicken pizza, the barbecue pizza and the Calamari which is lovely as well."
4.5
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4.5
Menu
Online table booking
City: Colonial Heights, 1410 Boulevard, 23834, Colonial Heights, US, United States
"We ordered food for our daughters first birthday. Half tray of garlic chicken, half tray of the rice with pigeon peas and a dessert tray. The price was amazing for what we got. We fed 25 people easily. Everyone was raving and multiple people had seconds and thirds... The small dessert tray was 65 pastries. Incredible value. Many of my guests have never had PR desserts. They were devoured. I need baking lessons from here! My husband is from a Puerto Rican part of the Bronx and this is his taste of home!"
4.3
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4.3
Menu
City: Colonial Heights, 3620 Boulevard Colonial Hgts, VA 23834-1348, Colonial Heights, United States
"Ordered onion rings from this place. They were burnt. Cashier stated they didn't look burnt to him. Did not recook. Bad service. Will not go there again!!!"
4.5
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Online table booking
4.5
Menu
Online table booking
City: Colonial Heights, 652 Boulevard, Colonial Heights, VA 23834, United States
"I've only ordered my food for delivery, but overall the food is delicious. The Food always gets delivered still hot not warm. all the food alway taste fresh out grease or off the stove"
Last update: 24.11.2023