Steak N Shake - Feedback

To date you have access to 212 reviews from 6 website(s). The median rating for Steak N Shake is 3.6, signifying that the vast majority of its guests was satisfied with its service. The restaurant in question seems to have some mixed reviews, with some customers expressing disappointment in the quality of their food and service while others had positive experiences. One customer mentioned receiving cold, inedible food and poor service from both their waiter and manager, ultimately deciding to leave and eat elsewhere. Another customer described a frustrating experience with their order being mixed up multiple times, leading to confusion and frustration. On the other hand, customers praised the delicious milkshakes offered at the restaurant, despite some issues with insects inside the building. A standout positive review highlighted a hardworking and attentive waitress named Rae, who provided exceptional service and went above and beyond to ensure customer satisfaction. This mixed bag of reviews suggests that while the restaurant has its strengths in certain areas, there are clear areas for improvement to ensure all customers have a positive dining experience.