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Contribute Feedback What Kailee Mayer likes about Chipotle Mexican Grill:
I visited during the busy lunchtime and found the staff to be friendly, helpful, and efficient. I ordered a burrito, and the ingredients were fresh and absolutely delicious! View all feedback.
What Erica S doesn't like about Chipotle Mexican Grill:
I went in to place a large lunch order for 20 people, with the expectation that it would be ready by noon. I arrived early at 10:38, but was informed that I couldn't be helped until 10:45. No worries, I decided to go next door to Chick-fil-A instead, where I placed an order totaling $639.73. They were more than happy to assist me. (Shrug) View all feedback.
Customer service is god awful, will absolutely never come here
Staff had a couldn 't be bothered attitude. Staff in the kitchen in conversation while the line is waiting for rice. Only 3 table chairs in the whole place. Table with all the utensils is
Serving sizes are getting smaller and smaller, and whenever I seem to go, everything is empty and I’m getting whatever is scraped up from the bottom of the containers. I will be looking for a new Chipotle location.
The service is terrible. On one occasion I paid for my order in cash. After the register was closed and I asked where my change (coins) was the woman responded that they don't give change. Who has ever heard of this? They think it's ok to keep money that doesn't belong to them? Now it wasn't 2 cents it was over seventy-five cents. Today I went in and ordered a large cheese quesadilla I was told they could only make it if I ordered it on the app because it just takes too long. Seriously? I walked out. I can't understand how they can make a small quesadilla but not a large one. Never going back.
Friday June 16, 2023 at Chipotle on Commack RD. Commack NY 630pm. Male server very Rude kept saying in a yelling tone next next ignoring me very stingy with the food. Trays of food empty. A fresh batch of onions peppers finally came out he puts it in with the old ones instead of changing trays out. Then he was throwing the sides to the cashier.Very unprofessional. Also my wife I were the only ones in the store still he kept Rushing us yelling out next next. We will not be going back to this location. Unsanitary conditions