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Contribute Feedback What Alessandra Gutmann likes about El Pollo Loco:
This restaurant is new. On Monument Blvd. Many parking spaces. There's a drive. The dining room is clean and spacious. We ordered a family meal, 8 pieces of chicken, rice and beans, tortillas and salsa...$27.99. The chicken is grilled, seasoned and delicious. And the green salsa is incredible. Note: The staff did not speak English, which is unusual, but it worked out everything. Give El Pollo Loco a try... They won't... View all feedback.
What Doris W doesn't like about El Pollo Loco:
I have visited this restaurant several times and have always had a positive experience. However, during my most recent visit, three customers who arrived after me received their orders before me. When I inquired, I was informed that my order was not ready. I found this to be unacceptable, especially since I had only ordered a chicken salad. After waiting for 15 minutes, I requested a refund. My order was eventually p... View all feedback.
I have visited this restaurant several times and have always had a positive experience. However, during my most recent visit, three customers who arrived after me received their orders before me. When I inquired, I was informed that my order was not ready. I found this to be unacceptable, especially since I had only ordered a chicken salad. After waiting for 15 minutes, I requested a refund. My order was eventually placed on the counter without any explanation or apology for the delay. Due to this experience, I do not plan on returning to this restaurant.
The size of the chicken pieces keeps decreasing with each visit to the restaurant.
Kayli is such a good manager ! She is very nice and
Like the tortilla soup. Everything I’ve tried is good.
This fast food chain specializes in grilled chicken with a wide variety of menu options. I decided to try the tacos and found that the chicken was somewhat dry.
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