Great Wolf Lodge Water Park Concord

What User likes about Great Wolf Lodge Water Park Concord:
Reading the reviews I had set myself up to be disappointed but from moment 1 everything was great. The staff was wonderful, the food was good, the whole resort was clean (I saw staff meticulously cleaning at all hours of the day and night) and the pools were fun for all ages. I definitely recommend buying the breakfast buffet ahead of time it was well worth it and really good. We will definitely be back. Kudos to you... View all feedback.

What jtthomasRaleigh NC doesn't like about Great Wolf Lodge Water Park Concord:
Our room, the Grizzly Bear suite, thermostat was broken room read 65 degrees at all times so AC would never kick on. We sweat both nights, hotel would not fix, complained 4 times, only offered us to pack up and move to smaller room which we could not because we had baby and needed 2nd room. When paying 400 dollars or more a night you expect a cool room. Besides that resort was clean and nice but the nickle and dime y... View all feedback.