Red Lobster Concord - Feedback

The experience was nice. The food and service were good.

Went for my father’s birthday and the food tasted fresh, the manager was very nice to clean both high chairs and our table before giving them to us and our wait...

I sat for a long time before my waitress greeted me. Several staff walked by my table without so much as speaking. I didn’t even have water, bread or silverware...

Service was slow and for a higher end restaurant we ate with plastic utensils. Was definitely not impressed.

Had a great time, food was good and the service was excellent!

Mandy was excellent. Food was mid. They gave me cocktail sauce with my cheesesticks. Lol

Although I was able to reserve a table at a certain hour it was not apparent the my reservation was given any special consideration, if any at all.

Long wait, even after reserving. Out of several items, had to ask several times for silverware or missing food items. Won’t be going back

Food was not very good, bread was a bit gummy, shrimp were too hard , sauce on top of flounder was a bit bitter, and noodles were not done.

Shayna was outstanding and definitely deserves a raise. I’ll be returning and will specifically ask for her as my server. The customer service was exceptional.