Steak N Shake - Feedback

Big disappointment!! This was our go to stop on way to see our daughter, not anymore! Poor food and what service? Too many other options to waste our money here...

A wonderful place in Cookeville TN, delicious milkshakes, delicious food, excellent service, one of the few places that I have been to and you feel like you are...

No more waiters, and you have to scan a barcode to activate the soda machine to get your drink. Ridiculous! Food is ok.

I've left this place ever since my grandma used to bring me and my sisters here as a kid! Definitely 100% recommend the Nutella milkshake!

Very clean place to eat..restrooms were clean also.

best friend and I were on a trip and stopped at steak and shake. we didn't have it in almost 10 years. this personal and the quality of food was the sky high. t...

The food is fantastic. But with these self-order locations there should probably be a host walking the floor making sure everybody’s meals are coming out correc...

Very disappointed the food didn't taste like it used too, no servers, had to order from a computer screen, had straws made out of paper (yuk) just a bad experie...

My God NO! Raised prices double! NO Waitresses. NO condiments. Ruined Stake and Shake for me. Only three people running the whole place. No onions on the patty...

Stopped here a few years ago and left without eating because no one ever came to take our order. Now you order at a kiosk or online. Much better experience. Res...

The food is always hot and fresh, the $1.00 coffee is a great deal. The service is amazing!

We ordered food to go, so I can't comment on the atmosphere of the restaurant. However, the food was hot and smelled amazing! When we got home, the reheated fri...

I really enjoyed the red velvet Oreo milkshake and would highly recommend it. The staff were very friendly, but the only issue I had was with the atmosphere. Up...

Still some of the best burgers in town, and the fries are hot and fresh.

This is my husband's favorite fast food place. I think everything was better before they switched to serve yourself. Having to have a QR code to get a drink is...

Great food, great service. Prices are a little steep, but it's worth it. The burgers are above average However, like a typical fastfood place, they do get orde...

Awesome food. Plus, the awesome staff. Delicious side-by-side strawberry/banana shake with whipped cream a cherry on top.

Great place to grab a good meal. I was stuck on the patty melts for awhile. They are delicious. Then I finally tried the garlic burger, yesterday. WOW! It's an...

Service has improved so much. It was like eating at a different place. Great cheeseburger, hot, juicy. Awesome fries, great milkshake, but I do not like the pap...

We stopped with our High School Soccer team. We were able to use our tax exempt number without having to use the kiosk. The service was fast and the food hot. I...