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had a long wait for ordering 2 hours was not happy, but today the owner has contacted me for the last night fiasco and would like to return my money and a free fresh order is please t surprise and what I thank good customer service for recognition and look forward to using it again and hopefully this was one of 5/5tho for error to recognize and rectify View all feedback.
Excellent ice salon, amazing prices, eating is delicious, amazing milkshakes :
Under new management, this place now offers delicious double-filled crepes. They also provide a variety of slippers for customers to choose from. The shop has been freshly redesigned and is worth a visit. Be sure to follow their social media for updates and more information!
A charming and delightful spot with some creative dessert concepts. I would highly recommend it—definitely a 10/10—if you find yourself in Cumbernauld!
I had a long wait of two hours before I could place my order, which left me quite disappointed. However, today the owner reached out to me regarding the situation from last night. They offered to refund my money and provide a free fresh order, which was a pleasant surprise. I truly appreciate their commitment to good customer service and recognition of the issue. I look forward to dining with them again and hope this was just an isolated error that they can learn from.
Very friendly staff. Good prices will 100% be back
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