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Contribute Feedback What Monica Southcott likes about Dunkin':
Customer service was great! I didn’t catch her name but I think she was the manager (blonde hair, worked a morning shift on 4/29 , helped my dad and I order our coffees and was very friendly : . Macchiatos were very yummy! View all feedback.
What Carter Johnson doesn't like about Dunkin':
BEWARE BEWARE BEWARE!!!!! They change the price on you, don’t tell you the price, then lie to your face about the price! I asked for a medium iced churro latte and they said $5.70. I’ve gotten large from here SEVERAL times and it’s been $6.00 even. THIRTY cents difference in price from medium to large???? That’s fishy to me. Either they’re lying to me now or they were lying to me then. BEWARE BEWARE BEWARE! I even as... View all feedback.
I had ordered a iced coffee with carmel and chocolate but they only gave me the carmel, the drink was watered down and we gave the drink back 3 times and still didn't give me the right drink and the women making the drink had to ask other staff 3 times how to make the drink I emailed a complaint to corporate every time I go to this location I have a issue I will not be going to this location anymore the one on 63rd and Cass is better.
I'm giving you 1 star because this is an ongoing issue. Not once. Not 2 times but 3 times now I have gotten coffee at this location and it all 3 times has been extremely watered down and there is no way you guys are following quality control or any sort of protocol. I can't tell you how frustrating it is to pay 3.60 for a coffee only to be so disgusted you dump it out because it's like watered down milk. Thanks again DD!:
Sign says closes at 8pm. Front doors are locked. Why? Get less lazy crew
BEWARE BEWARE BEWARE!!!!! They change the price on you, don’t tell you the price, then lie to your face about the price! I asked for a medium iced churro latte and they said $5.70. I’ve gotten large from here SEVERAL times and it’s been $6.00 even. THIRTY cents difference in price from medium to large???? That’s fishy to me. Either they’re lying to me now or they were lying to me then. BEWARE BEWARE BEWARE! I even asked them how much a large was and the person at the counter said “$6.00”. Never going back as I suspect they have been ripping me off.
I went right when they opened at 4:30 am and I received excellent service.