Rude's Lanes - Deforest

TLDR; DO NOT GO HERE!It doesn’t matter if you have to drive hours more. Do it.I can’t possibly describe the level of poor management, customer service and interpersonal skills encountered here. Simply unbelievable.I came to get a little practice along my road trip. That was not possible. DO NOT GO HEREThe bowling: the lanes were dirty and had no oil. It was 9am, the heads had visible ball marks, hair and dirt even with it in “cosmic bowling” lighting. I approached the counter to ask if they knew the lanes had no oil and they replied that they were oiled last night. I told them that the machine might be broken or nozzles clogged but whatever the case, there was no oil. They wouldn’t hear it.Let me explain: I brought 6 balls knowing I might face any kind of condition and a really used condition would have been fine. There was NO CONDITION. Lofting the left gutter and targeting ANYWHERE the ball would overhook and go in the left gutter. The only playable ball was plastic between 5th and 6th arrow and keeping it flat. It was still reading in the first 15ft, but could at least stay on the lanes.The management didn’t care to hear it or see it. Just kept claiming that it was oiled. Unwilling to have even the shortest conversation with me, I abandoned the hope of a meaningful practice and tried to close out.The catch: I used my credit card. I was not warned up front, but you must spend at least $10 to use a card and they’re unapologetic about their lanes, their attitudes or their greed. So, I paid $10 to be treated rudely, given an unplayable condition and sent on my way. It’s possible that there’s a sign somewhere… maybe dozens of signs… but every patron before me in line was told the same thing and to a man everyone was aghast at the minimum. “That’ll be $3. There’s a $10 minimum.” I just told them to charge me $10 and that was FINE WITH THEM.This place needs to be torn down or bought and the employees let go. This situation is unbelievable.In short: DO NOT GO HERE.

Comfortable, polite and decent people. Great food too. Go with friends, family and the Kids! Don't forget the Bowling!

Professional and friendly staff. Clean and welcoming environment. Fun times.

Attended a birthday party that was thrown for my bff. It was a nice place!

Beautiful bowling lanes. Good bar, friendly service. Good looking bowling shoes.