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Contribute FeedbackThe restaurant received overwhelmingly positive reviews, with an emphasis on excellent service. The staff, particularly Sarah and Matt, were highlighted for their attentiveness and friendliness. Customers were impressed with the delicious food and efficient service, making for a memorable dining experience. Personal touches, such as birthday decorations and interaction with children, were also noted positively. Despite a few minor hiccups, overall, the restaurant was praised for its welcoming atmosphere and great value for money. With a focus on customer satisfaction and attention to detail, this restaurant is definitely worth a visit.
I was extremely impressed with this restaurant. The food and service were impeccable, and my kids had a fantastic time. The staff was friendly and the food was delicious. I will definitely be returning for another visit.
Lewis provided great service and was very kind and attentive to my little boy. The service was efficient, especially for a busy Saturday night. The food was tasty and the prices were reasonable.
Matt is exceptional. We thoroughly enjoyed our experience with Matt and believe he deserves a pay raise. His service was impeccable, attentive, and delightful. I would highly recommend Matt to anyone looking for a fantastic dining experience.
Food was good however what really made our trip to Frankie and Benny's special this evening was our server Sarah. She was fantastic interacting with our toddler, even taking him to blow up a balloon, which he loved. Had great knowledge of allergy advice for...my mother. We would definitley visit this Frankie and Benny's again.
Visited here on Sunday Sept with a Groupon voucher. Waited at the entrance to be shown to our reserved table but the waitress appeared to be too busy gassing with the bar staff to pay us attention bearing in mind there were very few...diners in. Shown to our table. Waitress seemed a bit childish talking loudly, giggling and rabbiting on. Waited a bit too long to be offered a drink. But then...... Sarah took over looking after us. What a difference. Welcoming, attentive, polite, friendly. Superb service. She served our drinks, took the food order and delivered the food to our table. Great food, great value. Will definitely dine there again but I would be tempted to nip in and see who is on duty. Sarah is brilliant and the waitress could do well to learn by Sarah's example. Thank you Sarah x
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