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Contribute Feedback What User likes about Pho Hana:
I ordered here a few times and it holds up. I usually get the beef brisket bowl and sometimes the egg rolls. The beef brisket is always good. The egg rolls are a hit or miss. But overall good food! The service could be a bit more welcoming when doing the phone orders. But when I pick up the food they are pretty good about it. View all feedback.
What Christine H doesn't like about Pho Hana:
Customer service was good initially but he messed up and misunderstood our order. I asked for 4 total bowls and they only put in 3. This is probably an honest mistake.One of the veggies they gave us was spoiled and rotton and they were also stingy on giving us srircha.I also ordered a thai tea with boba and the boba was definitely not fresh, the pearls were hardened.If the store was busy, I would have more compassion... View all feedback.
Zombie like looking staff, stingy and worked up with disposable items usage, acting more like a kindergarten disciplinarian, anything but customer care.
Ordered so many time but they don't ever add Sriracha, like bro can't throw 40ml of Sriracha to go with the pho
Fast service, respectful staff and good food! I recommend it for a place to relax during lunch time.Food: 4/5
Customer service was good initially but he messed up and misunderstood our order. I asked for 4 total bowls and they only put in 3. This is probably an honest mistake.One of the veggies they gave us was spoiled and rotton and they were also stingy on giving us srircha.I also ordered a thai tea with boba and the boba was definitely not fresh, the pearls were hardened.If the store was busy, I would have more compassion but they literally only had 1 customerI had spent about $100 for the meals and I left a 20% tip for a takeout orderThey didnt have the common sense or decency to apologize for the missing order that made us drive all the way home and all the way back
Mediocre at best. Soup base not flavorful. And that’s so important for pho!
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