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Contribute Feedback What Divya Wason likes about Dunkin':
Well, while I didn't get to experience this Dunkin' as a customer; I would have to say I am grateful to had Shazam as the guy helping me out there while delivering for Uber. I was graced with a level of customer service that is rarely shown to delivery drivers. While initially being delivered not great news about the order and superficial concern; I recieved a positive rebuttal to my less than satisfactory response,... View all feedback.
What Carmen Veum doesn't like about Dunkin':
the fourth time in the series our egg and cheese croissant was ice cold. cheese was not melted, croissant was not completely boiled and was teig. the drinks are always made strange here, as with too much syrup in the refreshers and the chai lattes are uncannyly serious. I'm not even picky, but it's bad. also, one time I got the overnight wurstei and cheese and they cut the sausage in the half out of any reason and he... View all feedback.
The fourth time in the series our egg and cheese croissant was ice cold. cheese was not melted, croissant was not completely boiled and was teig. the drinks are always made strange here, as with too much syrup in the refreshers and the chai lattes are uncannyly serious. I'm not even picky, but it's bad. also, one time I got the overnight wurstei and cheese and they cut the sausage in the half out of any reason and held the other half though she had whole I left and a manager replaced it. wild
I love dunkin. But there's something about this Buford Hwy location that never sit right with me in regards to how their food taste. I've given it multiple chances and now I'm over it enough to write a review. Their food always has this weird lingering after taste. You can taste it everything they cook. No matter the item whether it be a breakfast sandwich, egg bites or even avocado toast. I'm not sure how they are preparing their food or storing it but there something about it that always makes me throw my food away after 1 bite. And I'm not the kind of person who orders and throws food away. I also never ask for a refund, so it's never money. Again it's only this location. Not to seem indifferent but I'm not sure if it's the practices of this largely Indian crew but the food taste nasty. Someone from Dunkin Donuts headquarters or code enforcement needs to review their practices, machines, or storing methods. Because whatever it is they are not churning out food consistent to the way Dunkin food taste. Same menu, unfavorable taste. Won't be eating from here again. It's literally the 4th time my food from them had ended up in the trash
I’m giving this place two stars due to my recent experience. Otherwise, it would probably only be one. The staff here aren’t the friendliest and seem disinterested in taking orders properly. They often run out of the items you want or suggest different options. Today, I ordered a vegan beerdonut, but when I got home and checked my order, I found that I received something completely different. They really don’t seem to care, so I won’t be returning. Do yourself a favor and save your time!
I'm more patient than a lot I realize 1 stove toaster is not speedy. For drive thru it may take 2 but costs would go crazy to make things under 6 minutes especially with 3 sandwiches all are made to order..I had to repeat for clarity to help..Sandwiches were never cold..
They actually close at 9:50 pm. I understand you need to clean up but it’s coffee and donuts. If your business hours are until 10pm. You should stay open until 10pm, or adjust your business hours accordingly.