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Contribute FeedbackRed Lobster in Dover, Delaware unfortunately fell short for some customers, with slow service and lackluster food. Complaints included waiting times, overworked staff, and inconsistent quality of dishes. Some found the menu misleading and only enjoyed a particular dish, such as Walt's fried shrimp. However, others praised the fresh seafood, attentive service, and overall delicious meals. Despite mixed reviews, the convenience of ordering during the pandemic was highlighted as a positive experience. The potential for improvement was noted, with suggestions for faster service and more accurate menu descriptions.
The food is mediocre, but the service is generally good. We just wish the interior didn't seem so dim and gloomy.
When my order arrived, I noticed there were no condiments or utensils included, despite my request. The salmon was extremely dry, almost like cardboard or sand from the Sahara desert. It was so dry that I couldn't even attempt to eat it and had to throw it away. My son, who loves Mac and cheese, hardly touched his meal, which frustrated me because I had ordered delivery to avoid cooking. I decided to give them another chance the next night and ordered the stuffed flounder. Unfortunately, it was even worse than the salmon. The flounder was overcooked, sloppily made, and the stuffing was too salty and chewy. Both meals were so bad that I tried to get a refund, but Red Lobster and DoorDash were unhelpful and blamed each other. In conclusion, unless some serious changes are made, I will not be dining at Red Lobster again. I would advise others to beware of the quality of food and service at this establishment.
I haven't been to Red Lobster in about 10 years. but I definitely missed those Cheddar Bay Biscuits, lol. Good service, good food. Would definitely come again.
We had the absolute worst experience we have ever had at a Red Lobster restaurant last night. We were seated immediately and waited about 7 minutes for a server to come and take our drink order. We got our drinks about 7-10 minutes later and didn 't receive biscuits. We inquired about biscuits which took another 5-7 minutes and we made sure to have our orders ready when she returned. We ordered ultimate endless shrimp with one salad and one chowder. After about 10 minutes she came by and claimed she was busy doing a ton of other stuff and would check on our soup and salad. Those came about 5 minutes later.we had been here nearly 40 minutes at the time. Our food followed about 10 minutes later and thankfully it was hot and correct. She offered to take our shrimp refill order right away thankfully since it was taking so long for everything. Our server didn 't clear our soup bowl, salad plate or empty bread basket and the table was very full. We ordered 2 refill orders each, the first one came out about 10 minutes later which was perfect. The other 3 took an additional 15 minutes (25 total) and again we received no apology of any sort. We also hadn 't had any plates cleared off the table, still salad plate, soup bowl, empty biscuit basket, and our 2 enormous entree plates. I decided not to bring up this issue to the manager after seeing her interact with another table and the patrons did not appear to receive any satisfaction. Overall an experience that made me want to avoid this specific Red Lobster forever. 2 hours of my life, and $60 of my hard-earned money were completely wasted.
This is a standard chain restaurant. The food was alright, but the service was incredibly slow. It felt like the waitress had completely forgotten about us for the first 20 minutes. I won't be returning.