Buffalo Wild Wings Grill & Bar - Feedback

Visiting the local BWW after a two-year absence, the experience was unfortunately disappointing. The food was average, but the service and ambiance left much to be desired. The waitress seemed disinterested, even asking for contactless payment information before we had even ordered. The order took over 30 minutes to arrive, arriving partially and cold. The atmosphere was not as enjoyable as before the pandemic, with unruly children running around. On a positive note, the chicken-crackers for a birthday celebration were enjoyed, despite some being too crispy. However, a concerning incident with a loaded nachos order and lack of customer service was a major letdown. Another customer had to wait excessively long for their order, only to find bland wings lacking in seasoning. On a brighter note, one customer experienced excellent service from a waitress named Niyah, who rectified a mistake promptly. In conclusion, the overall experience at BWW was mixed, with both highs and lows in terms of food and service quality, generally, Buffalo Wild Wings Grill & Bar receives a rating of 3.3 on average.