The Marketplace at the JB Duke - Durham

The average evaluation of 4.3 shows that the guests have been very satisfied with the The Marketplace at the JB Duke so far.

What User likes about The Marketplace at the JB Duke:
Hotel was slammed due to duke basketball game. Took minutes to get a glass of wine. Had to get up and find the wait person twice. Server advised against ordering from menu. Appreciated his candor, but had hoped for something better than the buffet. Very odd staffing: lots of managers moving about but short on wait staff. So disappointing. Very cool hotel. Weak on service View all feedback.

What User doesn't like about The Marketplace at the JB Duke:
The large downstairs dining room was so sterile cafeteria like, we were thrilled to be seated upstairs in the barlobby area. It seemed as though the wait staff had such distances to cover between the kitchen and our fireside seating, it slowed the service down too much. The upstairs is much better ambiance, but it's too far from the kitchen. Maybe some of the cozier upstairs ambiance could be repeated in the down sta... View all feedback.