Reviews

Overall Total Score
4.3 out of 5
Impressive | 148 reviews

What Ian Solís doesn't like about Cold Stone Creamery:
If you want ice cream then order online to pickup. We stood for 20mins and watched as they filled online orders instead of helping customers in the store. We left and went to Carrs. View all feedback. What Nasha W likes about Cold Stone Creamery:
Awesome little location and these ladies are so sweet. I have been very pleased with our icecream trips. We have a keychain discount thingy that we got from a fundraiser and when we went to redeem it they actually let us hold onto it for our next visit. That was very generous of them! The place is clean and the icecream is yummy! Their icecream cakes are also really great but you have to order with anticipation. View all feedback.

Reviews from various websites

Yelp
4.2 ★ from 10 reviews
Staci
04.08.2024 - 05:40

Where are people in Eagle River at 8 pm on a Sunday? My son wanted to treat his family to ice cream after I picked him up from his work. I was so surprised at t...

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Jannah
04.08.2024 - 05:40

Oreo milkshake is the go to order. Must try!!! I also love their icecream cakes! Especially the strawberry one.

Susan
04.08.2024 - 05:40

My grandson told me to give five stars to Cold Stone Eagle River. He got a medium cotton candy with gummy bears and sprinkles in a waffle cone dipped in chocola...

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Jessica
04.08.2024 - 05:40

Great ice cream!! I would definitely go back over and over again!! Customer service is a hit or miss but lately it's been improving for the most part!

E
04.08.2024 - 05:40

Young male disgruntled and rude. Would not assist his partner, a young female fielding all of the work. While I understand young folks need a job, 9 pm is closi...

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Google
1.8 ★ from 5 reviews
Reilly
16.09.2023 - 00:32

Ice cream is good of course, but it seems miss managed. The last couple times I have gone in like an hour 15 before closing there is someone stocking and refill...

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B
16.09.2023 - 00:32

I highly recommend staying away from this location. EVERY time that we go, either the blenders are broken, which has happened twice, or the customer service is...

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Kurt
16.09.2023 - 00:32

Delicious! The girls there were so polite, and the place was packed. The line was out the door and we were waited on within 20 min. Awesome job girls!

Ian
16.09.2023 - 00:32

If you want ice cream then order online to pickup. We stood for 20mins and watched as they filled online orders instead of helping customers in the store. We le...

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Waited patiently in line tonight for almost 20 minutes to order a milkshake only to be told all of the blenders were broken. Really?

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