Reviews
What Elliott Beahan likes about The Italian Kitchen West:
Best authentic Italian food in El Paso! All the times we have been here the customer service is excellent. Very well trained staff who are knowledgeable on the food items and helpful in deciding what to order. The owner and manager, Rosanne, is attentive to her customers needs and cordially welcomes each one. She personally goes to each table and asks how their dinner experience is Truly makes customers feel like the... View all feedback.
Reviews from various websites
Eating took almost an hour to be served. when it came, it should be a combination of everything they offer. they swung everything together on a plate and drowne...
read moreThe service at the beginning was well received our drinks and appetizers in time. but the table we were sitting was sitting near the dressings that came out. th...
read moreWe drove across town from the Eastside to enjoy this delicious food. The staff was attentive and friendly. The pizzas we had were the Spicy Blonde and the Combi...
read moreFirst of all, the food isn't bad here. They have a nice marinara, a tasty Caesar dressing, and tasty meatballs. The calamari was unusually rubbery, the meat sau...
read moreFor the first time coming here I was not impressed at all. For the Baked meatballs appetizer, meatballs were dry, cold in the middle, tasted frozen. Andres pizz...
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read moreThis local Italian restaurant in El Paso offers a home-like atmosphere with fantastic service. However, some diners were disappointed with the food quality, with complaints about wet chicken, lack of sauce, rubbery calamari, and overcooked pasta. Some guests were also dissatisfied with the lack of COVID-19 safety precautions. On the other hand, many customers praised the authentic Italian food, excellent customer service, and attentive owners and managers. The restaurant's pizzas and pasta dishes received particular praise. While some diners experienced issues with wrong orders and delays, overall, the restaurant seems to have a loyal following who appreciate the warm and welcoming environment.