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Contribute Feedback What Roberto Robel likes about Carl's Jr.:
Great tasting fast food ? made fresh when you order it, and with a great selection of ingredients, toppings, etc allow you to make a burger just the way YOU want it View all feedback.
What Winfield Daniel doesn't like about Carl's Jr.:
So apparently this is how its suppose to be burned. According to cook. After making me wait 15 min this is what i got. And the portions are ridiculous for what they charge. This isn't the first time I've had to return to this place because of the lack of quality in their food. And the customer service is horrendous not even an apology. Those ladies act like you're an inconvenience to their day. I won't be back to THI... View all feedback.
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I bought 2 chicken burgers and the chicken was rough. I had to throw it away and my daughter had a stomach ache because she start eating before me so when I not...
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4.8
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4.8
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City: El Paso, 1550 N Zaragoza Rd, El Paso, United States
"I ordered a pick up earlier today and the outcome was truly despicable. We ordered three bowls and were expecting the best, but the bowls were all out of order. Unfortunately i have younger sister who is allergic to seafood, and although we ordered an alternative protein there was still fish found in her bowl. Many of our toppings were missing and the green onions in which we ordered were substituted with white onions. On top of everything we all ordered cucumber salad and did not receive any. The money spent for the amount of inconveniences was not at all worth it."
4.8
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4.8
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City: El Paso, 1840 N Zaragoza Rd, 79936, El Paso, United States
"I went in with my family we all ordered our meals and needed to pay some in change n the rest in card the kid on the cashier pressed the wrong button so it doubled the change on cash that me nor my family didn’t have. The manager came to the front and refunded the money off the card and expected we had more money knowing the money won’t be refunded till a couple days wanted to cancel the whole order and have us pay again as if it was our mess up to pay all over again for our food. Def don’t recommend there too packed and even when you go to dine in they don’t do it right. CANES WOULD NEVERRR"
4.3
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4.3
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City: El Paso, 12400 Edgemere Blvd, El Paso, United States
"I came in today. And I know and understand that it is Christmas so open this day is hard as they get many costumes. But someone working in a fast and stressful environment still doesn't call for what happened to me today. I went through one of the stands and the person of the spokesman was able to understand barley what I ordered so that it looked even though I spoke clearly. They were nice for the first time. As soon as I came home, where the problems arise, they gave me no napkins, sauces, utensils and got my order wrong. I called, they know well, they're busy seeing if they can do something, but man was so terrible. The first answer they quickly told me that our operations were suspended, the second time they answered, they just picked up the phone and said nothing. Finally, 3. Once after a total of 14 calls they answered and the manager was nice and told me to come back so they can fix it. So I did and when I left and told the person what happened and that I just spoke to the manager, I found out they gave me a wrong name and sent someone to help me. Then I'll wait over 30 minutes to get my food back. I even had to call the bell back to remember it. When I did it, where absolutely rude. The person who helps me came with the right order, she ripped me and ran away. Although I have asked, there is everything I can compensate for the inconvenience they have not said or done. At this point, my food was already cold and I was just tired and fed so I just left. That was the worst service ever. I understand that it is stressful to work on a holiday, but it is still not an excuse. You signed up for this job and if you can't do it right, then don't do it at all."
4.7
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4.7
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City: El Paso, 3440 Joe Battle Blvd #102, El Paso, United States
"Great spot to grab quick, yet well prepared food and hang out."
4.5
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4.5
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City: El Paso, 11260 Montana Ave, El Paso, United States
"Placed mobile order, parked waited 15 minutes and no food, brought out. Drive through line kept moving but nothing for mobile orders. Finally lady brings out order and has an attitude when all we said was thank you."