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Contribute Feedback What User likes about Monterreys Mexican Grill:
We used to love this restaurant, but had a terrible experience today. We ordered nachos locos with a large cheese dip on the side, but instead received a shallow and cold cheese dip. When the nachos finally came out, there were only three shrimp on it. The waitress was rude and unhelpful. We won't be returning until improvements are made. View all feedback.
What User doesn't like about Monterreys Mexican Grill:
I had a great experience at this restaurant! The service was lacking a bit, but I understand as we were a group of 4. It was a bit frustrating that two of us were served while the other two had to wait for their food. I hope they work on improving their service. Despite this, I would still go back. View all feedback.
Very weird experience! They were only concerned slinging out food for the customers and no guard for the experience. Tvs set at volume full blast. Someone controlling the Wifi TV which was overhead of our table seemed to be annoying us on purpose. THE VOLUME WENT UP AND DOWN FOUR TIMES AND THE STATION WAS SWITCHING CONTINUOUSLY. No one did anything to stop whomever was playing with the TV even after we ask for someone to make it stop. We could not even carry on a conversation amongst ourselves. No one seemed to be managing anything except slinging food from the kitchen.. We did move away from the TVs. In the middle of eating we could not take it any longer. The young waitress was completely clueless as I asked her where the Uplifting Music was???? Seriously a twilight zone experience at a completely bootleg Mexican restaurant. Food was awful after battling a blaring TV with annoying content.
This was my 2nd time here and it was wonderful both times. Highly recommend
The Manger is so Rude she need to learn good customer service.....
The margaritas are good but the food is only so-so. The wait-staff is very friendly. The bathrooms were unbearably filthy.
Great authentic Mexican food, much better than some of the larger chain restaurants. the best prices and prices!
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