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Contribute Feedback What Vince Cordell likes about Sonic Drive-in:
Best food in town. And hands down best tots. New management and staff have been doing well. Nice and friendly staff and enviornment. Wait time isn't too bad. And food is fresh. View all feedback.
What Brian Newell doesn't like about Sonic Drive-in:
Please fix your screens and check in. Why are we watching the help eating food while she walks around in the prep area.Parking: Fix the dam stalls it's been month's View all feedback.
Made my final visit to the Ellsworth Sonic ...There have been multiple problems simular to what others are having but today takes the cake ...Went through the drive through because of course multiple stalls are out of order or not working properly. Ordered a burger and was told they are out of burgers ....why would a burger joint be out of burgers ? 30 min drive for me 1 way....I'M DONE !!!!
Waited over 20 mins for someone to take my order. And when I finally got it, everything was cold. Just a waste.
I've sat on the drive thru for over 10 minutes. Was only one of two
Where do I start. When we drove in at 9pm, the main Sonic sign was half lit. When we pulled into a stall to order, the video screen wasn't working. Neither were half of the other ones. The person taking our order couldn't understand us and it had to be repeated 3 times. They then informed us the shake machine was out of order. Lastly, we waited 10 minutes to get a strawberry limeade and a blast. Oh, did I forget to mention that there were only 2 other cars there.
The food is so much better and consistent under new management, and the staff is also much better. My only complaint is every single time we come here they are out of several items, and it's not posited anywhere they are out. I understand supply chains aren't what they used to be, but I think they need to make adjustments to order quantities and also post if they are out of something, it would be far less frustrating.
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