Shake Shack - Encino

With an average rating of 3.2, one can generally recommend, speak of a good choice at the Shake Shack.

What User likes about Shake Shack:
We visited yesterday for the first time and we will be back. The burger, fries, and shake were very good. What has us hooked was the customer service. Denise took our order which included my allergy concerns. Her and other servers went above and beyond my expectations to make sure I didn't have an allergic reaction to any item we ordered. Manager, you should be proud! That was customer care I haven't seen in Californ... View all feedback.

What User doesn't like about Shake Shack:
there are racist manager at this place. there is a big thick big white woman who profiled me racist when I went in, as if I was vagrant I came in the middle of the day when I was dressed in work clothes I was a professional artist and had color at my dresses she treated me as if I should not be in the load. if they want to be profiled racially, then this is a place to go for them when they are caucasian they treat th... View all feedback.