Reviews

Overall Total Score
2.4 out of 5
Acceptable | 225 reviews

What Colton Taylor likes about Chipotle Mexican Grill:
I don?t understand how there is so many negative reviews. This is the only chipotle I can go to that seems to chop the fat off their chicken before prepping it. I?ve never received a bad bowl from here and I can?t say that for MANY of the other locations. It?s primarily a younger staff and I?ve never felt I had an issue with them giving little portions. I only ever get chicken for my protein so I can?t speak for the... View all feedback. What Shelley Laskey doesn't like about Chipotle Mexican Grill:
Today, it was horrible. I got a salad that had 4 pieces of soggy lettuce total, was half the size it usually is, the guacamole was brown, and GH charged me 13.50 in fees. You charged me a 7.50 delivery charge that is supposed to be free through Amazon Prime. The supposed salad was virtually unedible. This was an absolutely pitiful experience all the way around for both GH Chipotle. I asked for a refund and you tell m... View all feedback.

Reviews from various websites

Restaurantji
2.0 ★ from 160 reviews
Kim
02.01.2024 - 03:00

Worst Chipotle I've ever been to. Twice now, I have received questionable food. First time, my burrito bowl contained plastic wrap that I almost ate. Second tim...

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Shelley
02.01.2024 - 03:00

Today, it was horrible. I got a salad that had 4 pieces of soggy lettuce total, was half the size it usually is, the guacamole was brown, and GH charged me 13.5...

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Donna
02.01.2024 - 03:00

If I could give them zero I would. These people looked at long line and acted like we didn't exist. I was standing in line for 10 minutes before I walked out. I...

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Maria
02.01.2024 - 03:00

Literally the worst chipotle I've ever been to. I tried to give it a chance because it's so close but first they never have anything. The employees always have...

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Chasity
02.01.2024 - 03:00

Came in around 9:15 and they close at 10pm. They had everything already pulled, turned off and was putting up. And there were several people still coming in and...

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Sirved
3.2 ★ from 5 reviews
James
07.08.2023 - 15:52

WOULD NOT RECOMMEND. Too much conversation going on while orders are backing up. I stood at the counter waiting for several minutes, for a simple side of hot. N...

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Colton
07.08.2023 - 15:52

I don?t understand how there is so many negative reviews. This is the only chipotle I can go to that seems to chop the fat off their chicken before prepping it....

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Michael
07.08.2023 - 15:52

I asked for a steak quesadilla and they told me it takes too long to make it so they don?t do it. I?d say they don?t deserve the one star but at least they were...

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Mew
07.08.2023 - 15:52

I?m writing this review while in the drive thru waiting to pick up my order. The Chipotlane is suppose to be their way of making mobile orders quick for pick up...

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JR
07.08.2023 - 15:52

Wow. What a crazy experience. This is the first bad employee interaction we've experienced at Chipotle. That's good considering the number of years we've visite...

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3.5 ★ from 60 reviews

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