Reviews

Overall Total Score
4.4 out of 5
Impressive | 595 reviews

What User doesn't like about The Terrace:
I stayed at this hotel for 4 nights and was impressed by every aspect. If you're seeking a traditional 5-star experience, Fairmont might be a better option. However, if you value attention to detail, friendly staff who go above and beyond to cater to your needs, then this is the place for you. I would rate the service here on par with Ritz-Carlton. We will definitely be returning. View all feedback. What User likes about The Terrace:
We thoroughly enjoyed our stay at Rufflets. It was wonderful to stay at a dog-friendly hotel where our furry companion was welcome to dine with us wherever we chose. The quality of food and drink was superb, and we were impressed by the option to have breakfast delivered to our room. The room itself was lovely, with a luxurious bath and rain shower. The service was friendly and accommodating, and we appreciated the p... View all feedback.

Reviews from various websites

Gastroranking-it
3.8 ★ from 50 reviews
BirminghamNetty
23.07.2024 - 06:05

Only people eating. Food was pretty good except the halibut was over cooked. For the price was expecting something just a bit more interesting. Helpful staff.

69mags56
23.07.2024 - 06:05

We had lunch in the garden room. Social distancing and sanitisation stations were excellent. Good service. Food was very nice, good sized portions if a bit on t...

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laurafA6923DW
23.07.2024 - 06:05

Everything I've always loved about Rufflets has now gone under the dark cloud. We took the starter special (2 scallops each) which cost £18.50 each!! Don't ever...

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markacumming
23.07.2024 - 06:05

OK, it was a wet, windy , wintery evening, but our experience of a Friday evening dinner at Seasons was at best average. Atmosphere was lacking, attentiveness o...

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DunEdinAG
23.07.2024 - 06:05

Our stay at Rufflets included dinner at Seasons, which we would without hesitation recommend if you're a hotel guest or staying elsewhere in the area.We enjoy f...

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Tripadvisor
3.9 ★ from 84 reviews
PacGFJ
16.03.2024 - 15:30

We went to this restaurant for dinner and even though it was busy, the staff made sure to make us feel like we were the only ones there. The food presentation w...

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Z2314VYbrianh
16.03.2024 - 15:30

On a later visit for a sandwich and coffee, we found the hotel to be nearly empty. Our orders of a prawn cocktail and an Artizan bread platter were lackluster,...

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Richard
16.03.2024 - 15:30

My spouse and I celebrated our 51st wedding anniversary at Rufflets, where we enjoyed a meal paid for by friends. The ambiance was fantastic, with attentive and...

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H2559DFbrianp
16.03.2024 - 15:30

Went for Xmas lunch at £125 per head staff and management poor no wine list offered ask and ordered drinks before starter had to remind them near end of main co...

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Lisa
16.03.2024 - 15:30

Absolutely fantastic food, lovely room (twin beds! , big, modern bath. Wonderful service-highly recommended! Garden and terrace were nice.

Menulist
4.4 ★ from 5 reviews

I stayed at this hotel for 4 nights and was impressed by every aspect. If you're seeking a traditional 5-star experience, Fairmont might be a better option. How...

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We thoroughly enjoyed our stay at Rufflets. It was wonderful to stay at a dog-friendly hotel where our furry companion was welcome to dine with us wherever we c...

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I had a great time at this restaurant, although getting there was a bit difficult without transportation. The atmosphere was nice, but the service on the floor...

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We had our high time at the rufflets in the april this year and it was the most amazing day! every single member of the team was beautiful and went beyond and b...

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Was gifted a voucher for afternoon tea for 2. Visited on a Monday afternoon (bank holiday), the hotel was quiet but not empty with several other groups in. Serv...

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Gastroranking-uk
4.0 ★ from 75 reviews

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