Reviews


Despite some negative experiences reported by customers regarding incorrect orders, missing items, and rude service, Pollo Tropical remains a nostalgic and favorite spot for many. The grill chicken dishes are highlighted as a must-try, with hot and well-seasoned options like the Quart Chicken Pollo receiving praise for its taste and value. Despite occasional hiccups in service and food quality, Pollo Tropical remains a popular choice for those seeking delicious and affordable meals, Pollo Tropical usually has an average rating of 4.1.

Overall Total Score
4.1 out of 5
Impressive | 3247 reviews

Reviews from various websites

Menulist
2.8 ★ from 5 reviews
jaunita42
30.04.2023 - 16:39

I went to dinner for me and was not disappointed at all. I had the Quart Chicken Pollo, which was hot (not only warm) slightly seasoned with large rice and bean...

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lorena-738
17.04.2023 - 08:29

I went through the drive thru (long line). When I came home, I realized they didn't put meat in my meal. I tried to call by phone and couldn't get through at al...

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kenyon-donnelly
17.04.2023 - 08:29

I always make it a point to visit Pollo each time I am visiting my family in West Palm Beach, Pollo is nostalgic because I used to visit when I was a young man...

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elton19
17.04.2023 - 08:29

I ordered chicken ceasar salad and avocado salad. First of all look the dressing cup how much the add on it basically it looks like they run out of dressing (em...

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hayley-brown
17.04.2023 - 08:29

The food is good. This place could use some management attention. The service is very slow. Staff don't seem to care. The dinning range must be cleaned more fre...

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Tripadvisor
2.5 ★ from 14 reviews
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4.3 ★ from 2500 reviews
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3.6 ★ from 597 reviews
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3.4 ★ from 136 reviews

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