On A Roll Sushi Forest Lake

There was a waterfall behind the counter, rain fell in pretty bad. eating is quite expensive compared to others and I liked the dishes that I had compared to other sushi places not quite. I'm not coming back to this place.

Always wonderful!Food: 5/5 Service: 5/5 Atmosphere: 5/5 …More

Great quality sushi...often busy which is a good sign

Solid and reliable sushi train option. Can take directly off the train or order what you want via tablet at your seat. Reasonable prices on the plates.Vegetarian options: Vegetarian options available for order.Parking: I'm a shipping centre, there's plenty of parking.

Usually I have had great service. They have been accommodating to my coeliac disease and low fodmap. However yesterday, I mentioned to the 2 wait staff about my allergies and they didn 't mention anything to the sushi girls (in the middle).I watched the girls making my tuna and cucumber roll, she didn 't change gloves but when I asked her if she changed gloves she said she did. Plus usually they would do new rolls and a chopping board/knife. (Coeliac Disease no cross contamination).I began eating the slice and instantly all I could taste was onion. I cannot eat onion due to my reactions. I gave my partner a piece and he confirmed, while I still had most of it in my mouth (I swallowed a little bit). I then asked the wait staff and she went over and confirmed that there was onion in the tuna.I then had to spit it out and start washing my mouth out. There hasn 't ever been onion in the tuna rolls before. It was strong and overpowering. The sushi girls in the middle said oh you don 't like onion and I said no I 'm intolerant and can not eat it .The staff all then went back and resumed working. No apologies, didn 't clean up my area, didn 't remake me a new dish or anything. I watched the 2 sushi girls have a little giggle. I just sat there waiting. After about 5-10 minutes I 've had to rush home with severe bloating, closed up throat, nausea and reflux.I left my partner to take care of the bill. He didn 't pay for the dishes they stuffed up, but they also DID NOT apologise.It 's been almost 24hrs and I 'm still severely sick. I am so disappointed in the service. Why would you put onion in a tuna roll and not disclose it on the menu? Absolutely disgusted by their reactions and response.Dietary restrictions: Used to accommodate, but not anymore.