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Contribute FeedbackBased on the average evaluation of 3.5 for the Pollo Tropical, one can assume that it has satisfied the most of its visitors.
What User likes about Pollo Tropical:
I'm going to give it four stars because the kids and adults that work there are doing their best it's a clean restaurant and if you like Pollo Tropical you will like it.But I have one question!Why do you cook the chicken breasts until they are so dry you can't even chew them?I'm assuming it's for safety (temp) but we got chicken fajitas that the chicken...all I can say was that it was overcooked, dry is an understate... View all feedback.
What User doesn't like about Pollo Tropical:
was here at 11:05 clock, not get my food til 11:25. 3 cars over because it took too long. I wish I had done the same. cashier didn't give a quit until I asked for one, got the order wrong. I couldn't be disturbed in the loudspeaker to communicate, I had to get dressed and knock on the window to get service and order my food. all in all, great eating, but a bad crew that runs this special pollo tropical. View all feedback.
It seems like everytime I go they are out of something or multiple items. Portions are out of proportion. See photo below. This was a large churrasco tropichop....
read moreI really love this place, but this last time I got my order wrong, went back to fix it and they fix it. There was no chicken on my wraps. Really disappointed.
Full Menu
Also, vegans are taken care of here. The restaurant offers a wide assortment of menus, in the preparation of which completely animal products are avoided.
Restaurant Category
Chicken
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