Dunkin' - Framingham

My friend and I use this Dunkin’ when we are in a hurry for a weekend trip. the service is always fast and the personal is respectful. one of the better Dunkin’ donuts standorte!

Crazy careless. they close a whole hour earlier, then they also take on and when they get through that they simply ignore them. say it is closed when it is not suspected.

I always go here and I never complain even though the service is never good. I use the app to order food for pick up during my 15 minute breaks. I usually order it 15-16 minutes early because they always take too long. Every time, I am only receiving some of my order. Last week I ordered munchkins, hasbrowns, a latte and a bottle of water.. all I got was the latte. I had to leave. Paid $10 tried to say something to someone and get ignored, like usual. Today, I asked multiple times I got their attention because they looked right at me and a girl answered but never got the rest of my order. I'm upset because I continue to waste money and this is the only dunkins close enough to my job but I think I am done using their services.

This Dunkin’s is just like the Chipotle in Framingham. Horrible customer service. Horrible management. They never pick up their phones. I had to leave the job due to the lack of management in this store. The coworkers are straight up ignorant and incompetent. I hope this location shuts down. No one wants to wait 30+ minutes for an order to be placed. What a shame.

Horrible employees early morn)!! They can't make a coffee the way You ask for it!!