Steak 'n Shake - Frankfort

What Jasmine Lindley likes about Steak 'n Shake:
I know it's tough to get employees right now, so I don't want to leave a bad review, however, I visibly saw 4 employees and still waited in line for 25 minutes and there was only one other car in line ahead of me.I figured the food would be fresh waiting so long, however, that was not the case, no one could even eat the fries because they were so hard and old tasting. View all feedback.

What Jim Eldridge doesn't like about Steak 'n Shake:
There was 2 cars in the drive Thur including mine. The wait for our food was 20 min. Live 5 min from the restaurant. Got home and the bacon cheese burger was sliding apart and had to be put back together to eat. The burger did not have a hint of warmth. It was cold, the bun was hard, and the condiments were minimal. The other two sandwiches were also cold and the cheese was not melted. The fries were the only thing t... View all feedback.