Starbucks - Gahanna

Fatima made our trip truly wonderful! She was incredibly pleasant and served us amazing drinks.

The drinks on Wednesdays and Thursdays aren't great, and I can't quite understand why. However, the rest of the week, everything is fantastic and the staff is friendly. Edit 1/5: They've resolved the issue! Thank you <3

This Starbucks consistently provides excellent service and is very quick with drink preparation. A special mention goes to Brooke, who was working the drive-thru today (11/30) and truly made the experience delightful.

The staff could have been a bit more friendly and cheerful.

I found this situation unacceptable and suggested that, considering how busy the restaurant was, they should have access to larger bills, but they insisted they couldn't retrieve them from the safe. When I was asked if I had a smaller bill, I regrettably said I didn’t. I asked how I could pay for my drink, and requested my $100 back. She told me I would have to wait for that. It was puzzling that she could retrieve my $100 from the safe when she had previously claimed she couldn't access it. Ultimately, I ended up paying with my PayPal account instead. I find this situation to be absurd and believe no one should have to go through such inconveniences. I may need to reconsider dining here in the future, as it's disappointing how a single unpleasant interaction can tarnish the experience at a place I used to enjoy.